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Frequently asked questions
What is index.wine?
index.wine is a new wine sales platform for wine professionals in Europe. Spain's most interesting old-school, small batch, artisanal wine producers offer limited allotments of their wines on the platform.
We negotiate quotas with each individual winery and make them available exclusively through the wineries' dedicated profile page on index.wine. The wine is then easily bought on the platform from only a few cases duty paid for commercial use and shipped directly from the winery to the door of your business. No warehouses, intermediaries or cumbersome export/import paperwork.
How do I buy wine on index.wine?
Directly on the platform. We send periodical emails with new available wines and wineries that can be then bought directly on each winery’s profile page. No complicated order sheets or lengthy portfolio listings. A simple e-commerce interface for professionals with each individual winery’s current stock, prices and shipping costs.
No import license or import registration needed on the business' side. Import taxes and duties are all included in the purchase.
No customs authorisation or excise compliance is needed on your side either. We currently ship duty paid with all necessary export/import paperwork ready for commercial use in France, Italy, Belgium, Sweden, Denmark, Netherlands, Finland and United Kingdom.
Keep in mind that not all of our wineries ship to all countries. On the bottom of each winery's profile you'll find the list of countries.
Is there a minimum purchase?
Yes. We require a minimum purchase. Each individual shipment requires specific tax paperwork that we take care of. This obliges us to set a minimum order per shipment.
Can I buy from different wineries in the same order?
No, you can only buy from one winery at a time as all shipments are sent directly from each winery. Once you finish placing an order you will be able to place a new order from a different winery.
Is VAT exempt from all sales?
By introducing your business's fiscal number, index.wine checks if it is registered in the EU's VIES system. If it is, VAT will be automatically exempted. For purchases from the United Kingdom the UK’s VAT rate is applied.
How can I find out about new wine allocations and wineries on index.wine?
Exclusively through our mailing list. We send new wine availabilities and new wineries added to the platform only through our mailing list.
I am a professional, can I buy the wine for commercial use?
Yes. That's the whole friction point index.wine set out to resolve. Allowing for small, artisanal wineries to sell friction-free directly to wine professionals in Europe. All shipments arrive in the destination country duty-paid with all the necessary paperwork to resell the wine locally.
I don't have an import registration number, am I responsible for any customs paperwork?
No. No importer registration number is needed to buy on index.wine. We handle all paperwork and declare alcohol taxes to your local tax authority in accordance to your countries' alcohol laws.
How does our pricing work?
We negotiate wine allocations with each individual winery. We sell in the price range of a traditional wine distributor but without massive minimum orders. All of our prices include all import and paperwork fees. Depending on each countries' alcohol and import laws the price of the wine varies slightly from one country to another.
How does shipping work?
We ship via UPS Ground with a special negotiated rate. Unlike conventional online stores we don't do tricky schemes to hide transportation costs. We rather be transparent and reflect the real cost of shipping for each specific order.
And also unlike most online stores, we don't offer next day deliveries, express shipments or last-minute anythings. Since all shipments are expedited directly from each winery, orders ship within 10 business days.
Normally orders arrive within two or three days depending on the destination. We do not ship during the summer months (July and August). Orders placed during these months are shipped in September, weather permitting.
What is index.wine?
index.wine is a new wine sales platform for wine professionals in Europe. Spain's most interesting old-school, small batch, artisanal wine producers offer limited allotments of their wines on the platform.
We negotiate quotas with each individual winery and make them available exclusively through the wineries' dedicated profile page on index.wine. The wine is then easily bought on the platform from only a few cases duty paid for commercial use and shipped directly from the winery to the door of your business. No warehouses, intermediaries or cumbersome export/import paperwork.
How do I buy wine on index.wine?
Exclusively through our mailing list. We send periodical emails with new available wines shipping to your country. If your business' VAT number is registered on the European VIES system or on the UK's HMRC services, VAT rules are automatically applied and VAT is exempted from the sale.
No customs authorization or excise compliance is needed on your side. We currently ship duty paid with all necessary paperwork ready for commercial use to France, Italy, Belgium, Sweden, Denmark, Netherlands, Finland, United Kingdom and Switzerland.
Keep in mind that not all of our wineries ship to all countries. On the bottom of each winery's profile you'll find the list of countries.
Is there a minimum purchase?
Yes. We require a minimum purchase. Each individual shipment requires specific tax paperwork that we take care of. This obliges us to set a minimum order per shipment.
Can I buy from different wineries in the same order?
No, you can only buy from one winery at a time as all shipments are sent directly from each winery. Once you finish placing an order you will be able to place a new order from a different winery.
Is VAT exempt from all sales?
If your business's national VAT number is registered on the European VIES system or the United Kingdom's HMRC services, yes. If it's not, you can still purchase from index.wine with Spain's 21% VAT applied.
How can I find out about new wine allocations and wineries on index.wine?
Exclusively through our mailing list. We send new wine availabilities and new winery incorporations to the platform only through our mailing list.
I am a professional, can I buy the wine for commercial use?
Yes. That's the whole friction point index.wine set out to resolve. Allowing for small, artisanal wineries to sell friction-free directly to wine professionals in Europe. All shipments arrive in the destination country duty-paid with all the necessary paperwork to resell the wine locally.
I don't have an import registration number, am I responsible for any customs paperwork?
No. No importer registration number is needed to buy on index.wine. We handle all paperwork and declare alcohol taxes to your local tax authority in accordance to your countries' alcohol laws.
How does our pricing work?
We negotiate wine allocations with each individual winery. We sell in the price range of a traditional wine distributor but without massive minimum orders. All of our prices include all import and paperwork fees. Depending on each countries' alcohol and import laws the price of the wine varies slightly from one country to another.
How does shipping work?
We ship via UPS Ground with a special negotiated rate. Unlike conventional online stores we don't do tricky schemes to hide transportation costs. We rather be transparent and reflect the real cost of shipping for each specific order.
And also unlike most online stores, we don't offer next day deliveries, express shipments or last-minute anythings. Since all shipments are expedited directly from each winery, orders ship within 10 business days.
Normally orders arrive within two or three days depending on the destination. We do not ship during the summer months (July and August). Orders placed during these months are shipped in September, weather permitting.
If you have any other questions write us an email to info@index.wine or simply hit the chat botton bellow, we will respond promptly, promise. No bots, no AI.
If you have any other questions write us an email to info@index.wine or simply hit the chat botton bellow, we will respond promptly, promise. No bots, no AI.